About Us

Who we are and why this work matters

We are a small Community Interest Company. We work with people at a particular moment in their lives — one that tends to be harder than it should be.

Our story

A gap we kept seeing

When someone's asylum case is decided in their favour, the relief is real. So is the pressure that follows. Most people have around 28 days to leave their asylum accommodation. In that time, they are expected to find housing, access benefits, open a bank account, register with a GP, and navigate a system that most people would find difficult even with years of experience behind them.

Many end up homeless during this period, or in housing that does not work for them, not because they are incapable, but because the support just is not there. There are organisations doing important work at the early stages of the asylum process. The period immediately after a positive decision is much less well covered.

We were set up to help with that. We find people suitable housing, support them through the move, and stay in touch for the months that follow.

How we work

Practical, grounded, and honest

We are a small team, and we do not take on more than we can do well. We work with managing agents we know, and we try to ensure the housing we recommend is properly managed and in decent condition. We think about fit — whether a property suits the person, not just whether it is available.

We help with the move-in practicalities: the paperwork, the benefit applications, the introductions to the area. And we stay in touch for the first few months, because that is often when things go wrong if they are going to.

We care about the match

Finding housing is one thing. Finding the right housing — somewhere someone can actually settle into — takes more thought. We try to get that right.

We stay involved after move-in

A placement that falls apart in month two has not helped anyone. We keep a point of contact through the early months and try to catch problems before they escalate.

We are honest about what we can do

We are not a large organisation. We are not trying to become one. We are trying to make each placement go well, and to be straightforward when something does not work.

Where we work

Rooted in the community

Our work is based in Birmingham and the surrounding areas. We know the local housing landscape, the managing agents, the community organisations, and the practical routes through a system that is genuinely hard to navigate from the outside. That local knowledge is central to what we do.

We know which areas have good transport links, where the mosques and churches and food banks are, which GP surgeries are taking new patients. These things matter when you are trying to help someone find a place they can actually build a life from, not just a room.

We are not a national service and we are not trying to be. Being grounded in one place, and knowing it well, is what allows us to do this work properly.

View across residential neighbourhoods towards the city centre skyline

Refer someone who needs housing

We accept referrals from charities and refugee organisations. If you are supporting someone through this transition and they need help with housing, we would like to hear from you.

Get in touch